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Our partner is the world's largest technology company with an extensive portfolio of printing, personal computing and software services and IT infrastructure creating seamless, secure and context-aware experiences for a connected world used by millions of people every day.

A Technical Owner focuses on continuous operations, project and change management of the Windows operating systems of several severs. The main goal is to minimize the amount of unplanned downtime in the customer's production environment and to achieve a high level of customer satisfaction. He/she works in close relationship with the Delivery Lead, who coordinates all the actions for the customer.

Responsibilities:

• To work on complex incidents

• Identify and solve problems

• All change management in the environments under his/her responsibility

• Define and execute work orders to implement changes

• Customer contact on the projects/tasks he/she is responsible for

• Provide consulting

• Implementation and system management

• Availability and capacity management

Requirements:

• Excellent in Win2000/Win2003

• Excellent in Citrix Environment, MS terminal server

• Degree in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems or equivalent experience

• At least 4 years practical experience in Windows200x administration, Citrix administration

• Exceptional communications skills (to HP end customer), both verbal and written

• Experience in leading and coaching working groups and team meetings in a multicultural environment

• Practical experience in Project Management

• Analytical problem-solving and root cause analysis skills

• Team player

• Service oriented behavior and communication to internal and external contacts

• Fluent in English